Marketing QA Engineer

Job Title: Marketing QA Engineer

Location: Newark NJ 07102 HYBRID

Duration: 9 months

Responsibilities

Coordinate with marketing stakeholder teams and manage A/B testing workflows in Jira to ensure launchreadiness of A/B tests QA and postlaunch support

Perform endtoend testing of A/B experiments globally to validate proper audience targeting and confirm intended user experience

Design prioritize and execute detailed test plans to ensure the quality of Web and on Amazon

Partner with QA teams and Product to ensure that new features are properly configured and that the supporting customer experiences function as intended

Ability to quickly learn and suggest ways to improve QA Process

Help maintain accurate and uptodate documentation for marketers on test plans guardrails and best practices for implementation (wikis process docs playbooks)

Work with Customer Care Marketing and Technology to help address promotionsrelated escalations and ensure support requests and customer mitigation are addressed in a timely manner.

Highlight potential issues and risks to marketing stakeholders and leadership to ensure A/B tests are built in accordance with best practices

Track & submit defects for resolution; work with customer service and IT to address escalations bugs and support requests

Report on QA process findings and escalated issues (issue types root causes business impact time to escalation path to resolution)

Basic Qualifications:

3 years of handson experience in quality assurance UX testing and execution of multichannel campaigns

Minimum of 3 years experience in marketing or related technical roles supporting customer acquisition programs preferably in ecommerce roles with multichannel responsibilities (web mobile app)

Experience in a dynamic and collaborative work environment with teams across different time zones

Experience working directly with business stakeholders and technology teams on requirements gathering

Technically capable with excellent verbal and written communication skills

Experience working in Jira or similar project/workflow management software

Bachelors degree in Computer Science Business Marketing or a related field of study

Preferred Qualifications:

Experience with A/B testing methodologies and tools

Experience with Accessibility Testing

Adobe Certified Expert Adobe Target Business Practitioner

Experience with conversion optimization for subscriptionbased services

Fundamental understanding of how JavaScript jQuery HTML and CSS can be used to optimize the user experience