Clinical Therapy Specialist Renal Kenya

• Develop and regularly update Hemodialysis and Peritoneal Dialysis therapy knowledge for healthcare providers
  
• Work closely with the Nephrology Society and Ministry of Health to help develop guidelines for improving patient and clinical outcomes and treatment standards to the next level.
  
• Conduct training to ensure that all sales and clinical team are welltrained and confident to meet Health Care Professionals
  
• Act as main point of contact for any questions concerns or suggestions related to Renal business (HD and PD)
  
• End users trainings to maintain effective/proper machine operation and improve therapy penetration
  
• Maintain accurate & updated documented records of training outcomes monthly (Assessments & Results) and Internally report therapy situation and updates including competitor activities and other details.
  
• Support marketing and sales teams achieve commercial objectives
  
• Develop partnership & increase Baxter voice shares in mind of stakeholders
  
• Maintain regular in market visits to meet with Key Opinion Leaders & Strategic accounts
  
• Create Communicate Monitor & Assess Bi Annual Customer Satisfaction Surveys
  
• Maintain high level contact/exposure with regional technical and marketing team to share/gain knowledge
  
• Support in key launches in the territory
  
• Run different machines handson (application) training for end user & distributor teams
  
• Build partnership with customers with education activities for achieving Therapy/product optimization Handling end users questions and inquiries related to patients connection & machines handling for key customers (in coordination with the distributor teams)
  
• Clinical support (e.g. follow up of first patient connection) to end users till they are confident to manage independently
  
• Plan and execute the clinical readiness of new company and distributor trainers
  
• Monitor and align distributors clinical activities performance with company strategies and policies and standards
  
• Plan and conduct Educational activities as per the needs of the customer and market requirements to increase therapy penetration
  
• Monitor and increase profile per each Key hospital
  

Requirements

• Product/Therapy knowledge (Renal Business (HD and PD)
  
• Communication Presentation and Interpersonal Skills
  
• Training & Education expertise
  
• Market experience of at least 5 years
  
• Suitable tertiary education is an advantage
  

Benefits