Intermediate Engineer

Ready to level up your career in IT services Join my clients dynamic team as a L2 Support Engineer in Hamilton. Theyre a rapidly growing company offering an engaging work environment and endless possibilities for career progression.

What Youll Do:

As a Senior Support Engineer youll dive into providing 2nd line technical support to valued customers ensuring SLA targets. Youll be handson maintaining servers and applications delivering onsite support for small projects and crafting technical documentation. Your role also involves promptly updating service tickets and participating in an oncall roster for afterhours support.

Why Join Us:

This role is just the beginning of an exciting journey! Opportunities for growth abound in service management operations platform development and sales. Youll expand your skills and responsibilities over time within a collaborative motivated and experienced team. Theyre known for innovative platforms products and unwavering commitment to customer service. Youll also be gaining invaluable experience and mentorship from senior professionals.

What Were Looking For:

Were seeking someone with a background in Service Desk or Systems Engineering along with a solid grasp of traditional Microsoft infrastructure and M365 technologies. Strong communication skills troubleshooting abilities and the knack for thinking on your feet are key. If youre a top performer who values building strong client relationships and thrives in highpressure situations youre exactly who I am seeking.

Why Youll Love It Here

They value positivity dependability motivation and adaptability. While some afterhours work may be required youll have the chance to work with cuttingedge technologies like M365 Modern Workplace (Office365) Windows Server Active Directory Citrix/RDS and VoIP.

Ready to Join Us

If youre ready to take your career to the next level dont hesitate to reach out if you are located in the Waikato or looking to move back! Call John @ Fuse IT Recruitment at (09) or simply apply through this ad. Were excited to hear from you and discuss this fantastic opportunity!