ServiceNow Business Analyst

Executive Summary: Looking to hire an EntryLevel Service Now BSA with 15 years of experience. The candidate will formulate and define systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements. The candidate should have a strong understanding of ServiceNow principles and practices.

The role is Hybrid.

Position Responsibilities:

• Formulates and defines systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements.
• Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations operation time and form of desired results. Includes analysis of business and user needs documentation of requirements and translation into proper system requirements specifications.
• Provides consultation on complex projects and is the toplevel contributor/specialist in most phases of systems analysis while considering the business implications of applying technology to the current and future business environment.
• Collaborate with crossfunctional teams to ensure HRSD solutions align with the organizational strategy.
• Collaborate with HR teams and other stakeholders to gather business requirements for HRSD processes and provide expert guidance on best practices.
• Create documentation including process maps training materials and user guides to support HRSD implementation and enduser training.