Lead Site Reliability Engineer
نُشرت في :
08-03-2024
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الوصف الوظيفي
Lead Site Reliability Engineer
Location Bangalore Karnataka India
Experience 812 Years
Salary Up To 40 LPA
Must Have :
SRE
Site Reliability Engineering
Skills :
Troubleshooting
On call support
Linux
Monitoring tools
AWS services
Scripting(Python/Shell/Bash)
CI/CD pipleineKubernetes
Roles & Responsibilities
Responsibilities
Collaborating with customer success managers and solutions engineers to bring deep technical
expertise in implementing intelligent automation solutions for customers.
Providing customers and solution engineers with ongoing technical support for complex issues
and support escalations.
Manage end toend application support and troubleshoot issues.
Optimizing and automating support processes including improving reliability of oncall
processes managing incidents updating runbooks and documentation reviewing RCAs and recommending solutions to prevent the recurrence and severity of incidents.
Defining and implementing best practices to ensure reliability and automation throughout the
software lifecycle with an emphasis on successfully deploying monitoring and reporting
releases across the customer base.
Developing software that improves the latency availability and scalability of services in
production.
Collaborate with DevOps Engineering to ensure reliability severity goals.
Creating service level indicators objectives and monitoring.
Keeping track of product development bugs using Asana and Jira and Stack Overflow.
Fostering a sense of automation in issue resolution; everything possible should be automated
and only when automation cant resolve an issue should people get involved in the resolution
Mentor other Site Reliability Engineers and Solution Engineers.
Identify opportunities for continuous improvement and product features.
Proactively work with DevOps and Engineering to plan and build stable and efficient CI/CD
pipelines all the way through customer deployment of releases.
Lead and teach team members how to plan and build reliability into our systems as well as how
to monitor detect and react to problems early.
Qualifications
Minimum of 8 years of IT or related experience with 4 years (of the total required 8 years of
experience) in solution engineering and/or DevOps with a midtolarge SaaS enterprise solutions
company or similar experience.
Knowledge in developing and supporting highend solutions that involve both line of business
and IT ownership.
Experience in managing end toend application support and strong troubleshooting skills
Excellent verbal written and presentation skills.
Strong consultative and analytical skills.
Experience engineering software systems of mediumtolarge scope and complexity
Familiarity with cloud services preferably Amazon AWS
Familiarity with REST APIs and Postman tool is essential
Outstanding problem solving troubleshooting and decision making skills required
Solid understanding of source code management compilers build configuration languages
automated build tools package managers and installers.
Ability to stay cool and focused under pressure.
Familiarity with software engineering practices including unit testing code reviews and design documentation.
Ability to build tooling automation and/or services in one or multiple languages.
Experience with DevOps processes and Build deployment and orchestration technologies
RESTful API & microservice design and development eventdriven architecture experience
Ability to juggle multiple projects with complex tasks
Passion for technology and for being a part of a fastgrowing SaaS startup where we move
quickly and wear many hats
Flexible approach able to operate effectively with uncertainty and change
Driven selfmotivated enthusiastic and with a can do attitude
Strong collaborative leadership and coaching skills
Ability to lead by influence.
reliability,devops,software,engineers,aws,application,skills,customer,troubleshooting,python,shell scripting,bash,kubernetes,monitoring performance,linux
نوع التوظيف
دوام كامل
المهارات المطلوبة
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