operation assistant

Overview:

Key Responsibilities:

• Assist in coordinating daily operational activities
• Organize and maintain operational records
• Support in inventory management and procurement
• Handle customer inquiries and resolve issues
• Assist in scheduling and coordinating staff shifts
• Ensure compliance with company policies and procedures
• Contribute to the improvement of operational processes
• Manage office supplies and equipment
• Support in training new operational staff
• Participate in operational meetings and take minutes
• Assist in preparing operational reports and presentations
• Coordinate with external vendors and suppliers
• Assist in monitoring and maintaining quality standards
• Conduct research to support operational projects
• Assist in analyzing operational data and identifying trends

Required Qualifications:

• High school diploma or equivalent
• Relevant certification in operations management is a plus
• Proven experience in an operational support role
• Proficiency in MS Office and operational software
• Strong organizational skills with the ability to prioritize tasks
• Excellent verbal and written communication skills
• Ability to work effectively in a team environment
• Detailoriented and capable of multitasking
• Knowledge of inventory management and procurement processes
• Ability to adapt to changing priorities and deadlines
• Problemsolving skills and a proactive approach
• Understanding of compliance and regulatory requirements
• Ability to maintain confidentiality and handle sensitive information
• Experience in customer service is an advantage
• Knowledge of operational best practices and principles

organizational skills,time management,communication skills