Hostess Rajahmundry

1. Greeting and Seating Guests:

• Welcome guests as they arrive at the restaurant.
• Escort guests to their assigned tables ensuring a positive first impression.

1. Reservation Management:

• Receive and manage reservation requests either over the phone or in person.
• Ensure accurate recordkeeping of reservations and allocate tables efficiently.

1. Communication:

• Communicate effectively with guests to understand their preferences and special requests.
• Liaise with the kitchen and waitstaff to coordinate seating and ensure smooth service.

1. Customer Service:

• Provide excellent customer service by addressing guests inquiries and concerns.
• Assist in resolving any issues that may arise during the dining experience.

1. Maintaining the Waiting Area:

• Keep the waiting area clean and organized.
• Manage guest flow to minimize wait times.

1. Menu Knowledge:

• Have a good understanding of the menu to assist guests with their selections.
• Provide information about daily specials and promotions.

1. Collaboration:

• Work closely with the kitchen and serving staff to maintain a cohesive and efficient operation.
• Relay important information to the appropriate team members.

1. Upselling:

• Suggest additional items such as appetizers or desserts to enhance the guest experience.
• Promote special offers and promotions.

1. Cash Handling:

• Handle cash transactions for walkin guests and process payments accurately.
• Ensure the security of cash and follow established cashhandling procedures.

1. Adherence to Policies:

• Follow restaurant policies and procedures.
• Maintain a neat and professional appearance.

• Previous experience in a similar role is preferred.
• Excellent communication and interpersonal skills.
• Ability to work in a fastpaced environment.
• Strong organizational skills.
• Familiarity with reservation systems.

customer,customer service,seating,communication