Dutch-speaking Responsible Gaming Specialist to well paid iGaming client in Malta

Job Overview

Our client is looking for a Responsible Gaming Specialist who shares their integrity and actually cares. Are you a responsible person with a keen eye for details Join our clients journey towards safer iGaming.

The RG Specialist contributes to the responsible gaming development maintenance and growth and ensures that responsible gaming operations are completed in a timely and effective manner.

Are you a selfmotivated and dedicated person with an eye for detail If you get kicks from new challenges in a top professional yet easygoing and fun work environment then we are eager to hear from you!

Tasks

Responsibilities:

• Investigate customers gameplay to flag any potential responsible gamingrelated issues.
• Communicate and suggest appropriate intervention tools such as limits for potentially at risk players by Phone and Email.
• Indepth review of accounts based on alerts and other reports to identify players that may require further attention or ongoing monitoring.
• Create and maintain detailed records of communication information interventions and checks carried out.
• Promote awareness of responsible gaming issues among staff mainly to the operational teams.
• The RG Specialist shall report to the RG Representative.

Requirements

Requirements:

• A native Dutch with a good knowledge of written and spoken English.
• A serviceminded person willing to do his / her utmost to ensure a safe and responsible experience for our customers.
• A flexible team player who is able to work independently.
• Solutionminded problem solver.
• An eye for detail.
• A can do and handson approach.

Benefits

What we offer:

• A hybrid working model with 2 days working from our fabulous office and up to 3 days working from home;
• Competitive salary based on experience and qualifications;
• Brand new offices;
• Private parking;
• Private Health insurance;
• Wellness allowance up to 600 per year.
• Employee assistance program.
• Birthday wishes with something special.
• Office lunches and daily nibbles such as fresh fruit and healthy snacks.
• Meal allowance.
• Fun and games.