Logisitics Manager

• Identify cost effective logistics partners and negotiate contracts and rates
• Evaluate courier partner performance on periodic basis and take a call whether to continue or not
• Route planning / process setup to ensure timely delivery of shipments (multiple modes : Courier partners Bikers Third Party options like Porter etc)
• Responsible to drive internal processes and bring further improvements in the department Eg. Setup a seamless way to receive and process pickup / drop requests from internal operations to / from Vendors and Customers
• Respond to any issues or complaints internally and externally as per the decided TAT
• Analyse and manage RTO
• To follow rules and regulations established under Information security standard operating procedures(IS SOP) and report any information security incident/event/weakness to IT department

• Graduate from any field
• Must have experience in working with an Ecommerce company
• 3 yrs of experience handling Logistics especially couriers
• Should have complete knowledge of routes courier company workflows credible contacts with leading courier companies
• Tech savvy with good knowledge of any Excel and comfortable using website admin panels Software Knowledge Remote Coordination
• Should be extremely customercentric ensuring prompt response to queries and great at task management.
• Extremely good communication skills and we well as team management skills
• Should have knowledge about possible automation solutions with courier partners

logistics planning,vendor management,ecommerce