Retail Counter Sales

• Customer Engagement and Relationship Building:
• Interact with customers understand their needs and provide a personalized shopping experience.
• Build and nurture strong customer relationships to drive loyalty.
• Sales and Revenue Generation:
• Achieve and exceed sales targets through effective product knowledge and persuasive selling techniques.
• Actively participate in upselling and crossselling initiatives.
• Inventory Management:
• Monitor and manage inventory levels to ensure product availability.
• Coordinate with the backend team for timely restocking.
• Customer Service and Experience:
• Ensure exceptional customer service by addressing queries concerns and providing product information.
• Strive to enhance the overall shopping experience.
• Store Operations and Maintenance:
• Oversee daytoday operations to ensure a smooth and efficient workflow.
• Maintain visual merchandising standards and cleanliness.
• Key Risk Inventory Management:
• Implement security measures to safeguard highvalue inventory.
• Report any discrepancies promptly.
• Cash Management and Security:
• Handle cash transactions accurately and securely.
• Adhere to financial protocols to prevent losses.
• Marketing Support:
• Collaborate with marketing teams to execute promotional activities and events.
• Provide feedback on customer preferences and market trends.
• Franchise Reporting:
• Prepare regular reports on sales performance and inventory status.
• Coordinate with franchise management for seamless operations.
• Brand Ambassadorship:
• Represent the brand positively and professionally.
• Uphold the brand image through personal conduct and adherence to brand guidelines.

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