Roles and Responsibilities:
- Responsible for backlog delivery in the context of project capability and business as usually focused work. Collaborating with stakeholders to right size the backlog and roadmap.
- Responsible for working with the product owner and stakeholders to define and implement standardized metadata framework attributes in the catalog (business technical tagging ownership etc.).
- Responsible for partnering with stakeholder organizations to solicit requirements and action them within the catalog.
- Responsible for training stakeholders on the enterprise catalog as it relates to use and value proposition to their given persona context.
- Responsible for designing catalog controls ensuring meaningful information is not duplicated easily discoverable and in compliance with enterprise policy.
- Adhere to principles policies and standards to achieve quality and compliance of solution and services.
- Consult customers by leveraging available IT solutions processes and services to enable execution of strategic plans.
- Drive collaboration and knowledge sharing with colleagues in IT and other functions on matters such as applicable principles practices standards procedures and guidelines efficient use of tools and technologies.
- Identify opportunities and propose innovative uses of IT solutions and IT services to address specific business issues.
- Manage engagement with external consultant or contractor.
- Participate in the selection of external consultants or advisors to deliver key projects and/or ad hoc services.
- Ensure that business objectives and requirements are clearly understood.
- Monitor outcomes taking appropriate remedial action where necessary.
- Provide information and business advice to resolve complex or contentious queries and issues; enabling others to take appropriate actions.
- Provide specialist advice on the interpretation and application of policies and procedures.
- Resolve complex or contentious queries and issues and enable others to take appropriate actions.
- Support or manage the design build and deployment of IT solutions processes and/or delivery of IT services.
- Work closely with relevant functional teams in line with the annual and longrange plans.
- Understand and promote the IT Service delivery model IT processes and IT portfolio of solutions.
- Create and maintain system/services documentations training programs/materials operating manuals with assigned scope.
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