System Architect

Title System Architect

Job location Bangalore

Roles & Responsibilities

About Ushur:

Ushur is transforming the way enterprises communicate and engage with customers. Fueled by consumers selfservice demands enterprises are modernizing customer engagement and experience models. Ushur is fast becoming the platform of choice for Customer Experience AutomationTM enabling these enterprises to leapfrog their digital native counterparts and deliver delightful customer and employee experiences.

With cuttingedge Conversational AI Machine Learning and Intelligent Process Automation technologies Ushur has enabled Fortune 100 enterprises including some of the world s most wellknown brands in healthcare insurance banking and financial services sectors to automate their customer engagement.

Cloudnative nocode and purely workflowdriven Ushur empowers citizen developers within business operations teams to build AIpowered fully automated and omnichannel experiences to digitally transform customer journeys endtoend.

What Youll Do:

Overview of the product architecture and technical leadership

Actively seek evaluate and influence architecture decisions and technology roadmap.

Helping creatively solve business problems by supporting the necessary platform infrastructure

Be the goto person for infrastructure security and technology stack in general

Be in touch with current frameworks and be influential in all choices related to backend technology choices

Contribute to ideation proposals for secure custom integrations and customerfacing solutions and help with implementation.

Collaborate with team members and stakeholders to determine best practices and requirements for software

Lead by example with a strong sense of feature ownership agility and an urge for continuous learning

Troubleshoot coding problems quickly and efficiently to ensure a productive workplace

Maintain product architecture documentation illustrations and guidelines

The experience you need:

10 years of professional software design and development with hands on backend implementation experience

Experience with more than one programming language like Java NodeJS with backend and frontend frameworks is required

Experience in designing lowlatency and highly scalable backend infrastructure

Experience with designing systems with Kubernetes or other open source container orchestration system

Strong programming skills in designing and implementing multitier applications

RESTful API & microservice design and development eventdriven architecture experience

Proficiency working in Linux environment

Strong Software development fundamentals architecture styles and patterns and problem solvingskills

Good understanding and experience with web applications cyber security and open source technologies

Exposure to vulnerability and penetration testing

Excellent verbal and written communication strong organizational skills and attention to detail

Experience with creating architectural diagrams and design documentation using UML

Experience overseeing product development with multiple projects ongoing simultaneously

Experience with NoSQL databases like MongoDB is required

Awareness of tools and techniques to achieve network security data protection and business continuity

A postgraduate or bachelors degree in computer science or software systems

Nicetohaves

Professional programs certification in Java and others is preferred

Exposure to AWS/Azure/GCP environment

Familiarity with YAML/Swagger

A good sense of user experience

Why you want to Work with Us:

Great Company Culture. We pride ourselves on having a valuesbased culture that is welcoming intentional and respectful. Our internal NPS of over 65 speaks for itself employees recommend Ushur as a great place to work!

Bring your whole self to work. We are focused on building a diverse culture with innovative ideas where you and your ideas are valued. We are a startup and know that every person has a significant impact!

Rest and Relaxation. 13 Paid leaves wellness Fridays offs (aka a day off to care

for yourself every last Friday of the month) 12 paid sick Leaves and more!

Health Benefits. Preventive health checkups Medical Insurance covering the

dependents wellness sessions and health talks at the office

Keep learning. One of our core values is Growth Mindset we believe in lifelong learning. Certification courses are reimbursed. Ushur Community offers wide resources for our employees to learn and grow.

Flexible Work. Inoffice or hybrid working model depending on position and

location. We seek to create an environment for all our employees where they can thrive in both their profession and personal life.

java,azure,nodejs,nosql,mongodb,ai-powered,cloud-native,uml,illustrations,yaml/swagger,kubernetes,aws,technology roadmap,programming skills,coding problems,linux environment,restful api,data protection,web applications,cyber security,penetration testing,conversational ai,network security,architecture decisions,software development,user experience,machine learning,overseeing product development,customer experience automationtm,open source technologies,intelligent process automation,professional software design and development,designing and implementing multi-tier applications,designing low-latency and highly scalable backend infrastructure