BPO Trainer

• Liaise with managers to determine training needs and schedule training sessions.
  
• Design effective training programs
  
• Conduct seminars workshops individual training sessions etc.
  
• Prepare educational material such as module summaries videos etc.
  
• Support and mentor new employees
  
• Keep attendance and other records
  
• Manage training budgets
  
• Conduct evaluations to identify areas of improvement
  
• Monitor employee performance and response to training
  
  

Requirements

• Proven experience as IELTS Trainer/ Corp. Trainer / BPO Trainer
  
• Understanding of effective teaching methodologies and tools
  
• Proficient in MS Office (MS Excel & Powerpoint); elearning software is an asset
  
• Phenomenal communication presentation and public speaking skills
  
• Organizational and time management abilities
  
• Certifications is a plus