Technical Support Engineer

This is a fulltime permanent position located in Bucharest.

The Technical Support Engineer is responsible for delivering outstanding customer support and delighting our customers.

We are looking for an experienced enthusiastic and handson technical support engineer who can rapidly learn the value proposition and apply to customers of all sizes.

Responsibilities

Monitor and maintain our customers IT infrastructure (cloud or onprem).

Support customers remote or onsite.

Design and deploy new IT infrastructure projects for customers (cloud or onprem).

Working under ITIL framework and managed services concepts.

Requirements ANY of the following:

Office 365 Administration Email SharePoint Teams OneDrive

Manage Windows Servers (DNS DHCP Active Directory)

Manage Linux Servers

Manage Firewall (Check Point FortiGate Cisco)

Manage virtual environments (VMware HyperV)

Manage Cloud Resources (Azure AWS)

Manage Backup and Replication Platforms (Veeam)

Knowledge of scripting (shell scripts batch files PowerShell etc.)

Manage networking equipment (Switches Access Points Routers)

Benefits:

Motivational salary package and annual performance bonus.

Private Medical Insurance.

Opportunity to get certifications (Microsoft Checkpoint VMware etc.)