Operational Risk Officer - Fraud Risk Management

This role is part of the Fraud Risk Management team, which is a second line of defense (2LOD) risk team within Operational Risk. Fraud Risk Management has responsibility for oversight of fraud risk horizontally across the enterprise. The team provides subject matter expertise and oversight for fraud risks, including establishing and maintaining policies and standards specific to fraud risk management; providing review and challenge in conjunction with the operational risk LOB oversight teams to the LOBs for risks, controls, and programs related to fraud; aggregating exposure for fraud risk; working with the LOBs to create and monitor risk indicators for fraud and evaluating and reporting on enterprise risk appetite for fraud risk.

Reporting to the Director, Fraud Analytics and Reporting Oversight Leader, the Operational Risk Officer is responsible for aiding in the development and execution of processes, tools and documentation to support the Enterprise-wide oversight of fraud risks, inclusive of internal and external fraud. Key area of focus includes development and execution of processes supporting operational loss program requirements used to develop an aggregate view of loss trends, issues and emerging risks.

• Develop a strong understanding of fraud risks, and risk management processes in order to identify and monitor fraud risks within the organization.
• Contribute to the development and implementation of Fraud Risk processes, tools, policies, standards, and procedures in alignment with the Enterprise Risk Framework Program.
• In accordance with the Operational Risk Policies, assist and provide feedback to LOBs around development/monitoring of risks, controls, testing, remediation and reporting of significant risk and control issues.
• Analyze fraud related near miss and industry events and assess control environment of Key to determine if actions need to be taken to mitigate potential risk
• Aid in the buildout of an aggregated fraud dashboard, inclusive of KRIs and KPIs to measure risk across the fraud life cycle
• In accordance with the Operational Risk Policies, complete required root-cause analyses; leverage results to develop an aggregate view of loss trends, issues and emerging risks.
• Assist LOBs and other corporate initiatives to reduce operational risk losses.
• Effectively and professionally interact with senior management, regulatory agency personnel, internal legal counsel, internal risk review personnel as well as operational/compliance peers.
• Develop department procedures to support governance monitoring processes and assist in the review, update and enhancement of operational risk management policies and procedure standards.
• Participate and/or lead operational risk related projects, initiatives, working groups or other tasks as assigned to meet team objectives.

• Bachelor's degree
• 5+ years in risk management experience in the first, second or third line or a combination; fraud risk management strongly desired
• Demonstrated knowledge of fraud regulations, regulatory guidance, and relevant rules
• Strong ability to work with all levels of management within the company
• Experience working/managing projects across multiple functional areas and dealing with multiple business partners
• Experience working on initiatives that require strategic planning/thinking
• Flexibility to switch priorities based on the needs of the company in a fast-paced environment
• Ability to grasp complex processes quickly and be able to identify fraud risks and compensating controls
• Excellent problem solving abilities and results oriented; able to make decisions independently
• Proven ability to work as a team
• Strong leadership skills and ability to influence others
• Sound understanding of fraud risks and internal control frameworks
• Strong analytical/research skills coupled with ability to effectively summarize findings
• Excellent oral, written and interpersonal skills
• Ability to adapt to change and communicate changing requirements
• Excellent organizational skills and meticulous attention to detail
• Self motivated
• Proficient PC skills with experience in Microsoft Office, Outlook and, SharePoint
• Industry certifications a plus, such as Certified Fraud Examiner (CFE)

*Job grade may be changed upon candidate experience level