Flemish & French Telesales Agent

Become a part of an international company that helps over 16 million people globally and has been around for over 100 years! Do you have some experience in sales and want to become a part of this team helping people all over the world? Then we are looking for you!

Your role

Answering Inbound calls with a repair request for appliances. You should have a strong commercial profile, capable of making sales and hitting targets. Adding to this, you will also be responsible for the Customer Service and claim handling of our services.

Responsibilities

• You will part of the hub team that shows best practice and tests new products and material.
• You will be answering inbound calls in French and Flemish and offering insurances to the costumers.
• Costumers that have purchased a new appliance will give you a call to register their appliances.
• Your role will be to capture all the details and confirm the registration once that is done, we will expect you to explain the legal warranty and offer and costumer and additional insurance.
• The agent should have a strong commercial profile, has good knowledge of sales techniques, and knows how to deal with objections.
• The agent should also have strong customer service skills, be used to working to targets and change in products. In addition, the agent should be a strong communicator, who is able to provide insightful feedback on processes and best practice
• Registration of client s appliances, details and information
• Offering new or extended insurances to the clients
• Compliance behavior

Required

• Languages: Fluent in French and Flemish, English and Spanish would be a plus.
• Able to effectively communicate to customers.
• At least 1 year sales experience
• Dynamic, rigorous, diplomatic and highly communicative.
• Easy adaptable to different partners.
• Teamwork,
• Proactive
• Excellent customer service skills.

Benefits

• Permanent Full Time Job, from Monday to Friday
• Good stable salary with high sales commissions, Tickets Restaurant, Company Life Insurance
• Young, dynamic and international work atmosphere with comfortable work conditions

Location

Remote within Spain or Hybrid (2 days office/3days home) in Madrid