Revenue Director

Responsibilities:

• Manage and lead the Team through day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organisational goals
• Ensure yield exemptions are investigated and analysed and new business opportunities are identified
• Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk
• Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement
• Complete and analyse month-end reports
• Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings
• Record and analyse all refused, lost, cancelled and waitlisted business for both Guest rooms and Conference and Banquet (Conference and Banquet) meeting space
• Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks
• Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties
• Manage staff performance in compliance with company policies and procedures