Azure Datbricks Engineer

Primary Skill : Databricks, Spark, Scala, SQL and Snowflake

Take ownership of issues reported and see problems through to resolution

Research, diagnose, troubleshoot, and identify solutions to resolve issues

Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Provide prompt and accurate feedback to customers

Ensure proper recording and closure of all issues

Prepare accurate and timely reports

Document knowledge in the form of knowledge base tech notes and articles

Follow the SLA for issues with respect to the severity