Business Controls Manager - AML Team

Line of Business Department and Role Overview:
The candidate will support the In-Line Quality Assurance Monitoring & Inspection (ILQA) team in mitigating risk across the Global Operations organization. Leads a team of analysts responsible for monthly control execution within a LOB. Directly supports execution and management of the ILQA Program through various initiatives to drive process improvements and control performance sustainability.

This role requires a strong operational risk and compliance background, Risk Framework (QA Standard) knowledge, understanding of AML requirements and testing across multiple Jurisdiction. Acts as an ambassador of the risk culture and will support testing inspections, control oversight and execution.

Primary responsibilities of the ILQA Business Control Manager will include:

• Managing the performance and productivity of ILQA team members that conduct or coordinate quality Inspection reviews

• Ensuring timely execution of Quality Assurance activities including control execution, case assignment, and results reporting in a timely manner

• Supporting initiatives to enhance Quality Assurance program success

• Providing support on Regulatory Exams, Internal Audits and other Monitoring & Inspection reviews

• Capturing data and information relevant to inspection metrics to support governance activities for dashboard reporting

Required Skills:

• 2 or more years in Quality Control/Assurance Testing, Management, Process Risk Control (PRC), Risk Control Self-Assessment (RCSA), internal audit, risk management, process improvement, compliance, front line control role or similar business control experience

• 5-7+ years experience leading highly productive teams in a fast paced environment

• Diverse working experience across multiple lines of business and functions

• Ability to critically think and problem solve when escalations arise

• Strong communication abilities, organizational skills, and attention to detail

• Strong research and analytical skills Ability to prioritize effectively, a self-starter, organized, capable of performing work independently with minimal direction.

• Proficient computer/software skills - Experience with Microsoft Word, Excel, Power Point, Outlook, SharePoint, etc.

Desired Skills:

• Working knowledge of Risk, Quality Control/Assurance Framework

• Knowledge or experience with Anti-money Laundering concepts/regulations or ACAMS Certification

• Previous work experience in one or more of the following areas: risk, compliance, audit, operations and/or controls

• Foundational knowledge of general bank policies, specific to data and privacy

• Bachelor's degree in related field or equivalent work experience