CEX Retail Sales Assistant (Sunderland)

Provides customer service, product knowledge and sales support to fellow team members and customers that are consistent with the company standards and expectations. Strives to achieve the store and company s goals and objectives.

4.86 - 9.55 an hour

Part-time contract

Needs to be fully flexible and available during the week/weekends.

Key Duties and Responsibilities:

Operate Tills

Create Memberships

Sell according to procedures

Buy products accurately

Process refunds according to company policy

Transfer stock in/out

Merchandise and re-label to a high standard

Learn company's products and services offered, features and pricing

Confidently demonstrate products as per company procedures

Perform stock checks accurately and thoroughly

Test products as per standards ensuring all products are fully functional

Maintain Ecom ensuring 95% fulfilment

Fulfil additional duties as per requirements of the role

Carry out daily tasks such as cleaning

Competencies:

Excellent verbal communication

Positive and helpful attitude

Reliable

Patient and the ability to remain calm in stressful situations

Integrity and strong work ethic

Ability to work in a team environment

Customer service, sales and people oriented

Proactive

Ability to use own initiative

Team player

Knowledge, Skills & Qualification

Able to prioritise

Flexible and adaptable to the needs of the organization

Handle customer complaints in a professional manner

Able to handle multiple priorities at one time

Computer literate

Skills :