drjobs Business Travel Consultant w/ GDS (Amadeus/Galileo/Sabre) w/ native level of English English

Business Travel Consultant w/ GDS (Amadeus/Galileo/Sabre) w/ native level of English

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موقع الوظيفة drjobs

Barcelona - إسبانيا

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الوصف الوظيفي

Are you an established Amadeus, Sabre or Galileo expert and thrive on delivering a highly professional business travel service to your clients? Are you ready for a new challenge in one of the fastest-growing Startups in Business Travel Europewide? Then this is your job!

Our client is a multinational start-up launched in 2015 managing private and business travel for their clients. With its free travel booking and managing platform, it became an award-winning company named as the fastest growing SaaS startup Europewide. Due to success and expansion, they are currently looking for experienced Business Travel Consultants willing to deliver high-touch customer care to join their multinational team in the city center of Barcelona.

Tasks

  • Support B2B customers in their Business Travels
  • Liaise with suppliers and partners to resolve booking issues
  • Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries and requests
  • Resolve problems by applying established policies, procedures and tactics, and also by thinking out-of-the-box when anything established is not enough
  • Proactively manage issues
  • Help define and establish best practices together with the rest of the team in sales, operations and customer care
  • Stay up-to-date with new features and product launches

Requirements

  • At least 1 year experience working with Amadeus, Galileo, Sabre GDS in a similar role
  • Flexibility to work in various shifts (Mornings, afternoons and nights), weekends and public holidays when required
  • Proven background working in the business travel industry
  • Proven experience going above and beyond to provide an amazing service to help customers
  • Good prioritization and focus skills
  • Empathy - understand what our customers need
  • Flexible and able to adapt to constant changes with a positive mindset
  • You are open to get and give constructive feedback

Benefits

  • Competitive salary
  • Equity in the company
  • Generous vacation days so you can rest and recharge
  • Health perks such as private healthcare or gym allowance depending on your location
  • "Flexible compensation plan" to help you diversify and increase the net salary
  • Flexibility to work from home most of the time with core hours
  • Unforgettable company events including travel to one of our hubs
  • Udemy for business account to continue your development
  • Mental health support tool for your wellbeing
  • Exponential growth opportunities

نوع التوظيف

دوام كامل

نبذة عن الشركة

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