Senior Customer Experience Specialist with Dutch (HYBRID)

The future is what you make it. By joining Honeywell you become a member of our diverse team of problem solvers, innovators, dreamers,and doers who create the things that shape our future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe, and even making it possible to breathe on Mars. Working at Honeywell isn t just about developing cool things. That s why all our employees enjoy access to dynamic career opportunities across different fields and industries.
Are you ready to help us shape the future?

Tasks

At Honeywell the Customer Experience Specialist is responsible for the entire OtC (Order to cash) process, which is order processing in ERP, management of customers, communication,contact with logistics and manufacturing, as well as invoicing. Delivering an outstanding customer experience by serving as the primary customer point of contact. We want you to handle the end-to-end customer experience so you will have the ownership of the process and be able to see the results of your work instantly. You will be supporting customers from various countries across Europe and will have a chance to use your language capabilities on a day-to-day basis.

Requirements

• Business fluent in written and spoken English
  and Dutch
• Bachelor s degree (or equivalent education or
  experience in similar roles)
• Experience working in a customer-facing role
  will be an asset
• Experience in Business to Business customer
  support and an international environment
• Experience with CRM / ERP systems

Benefits

• Possibilities to grow within the newly built structures of Honeywell
• Training and development opportunities
• Full time contract
• City center location in Katowice (great commute)
• Multinational team and management passionate
  about people development

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Can you see yourself in this position? Click apply!