Helpdesk Jobs in Abha

Excellent communication skills and the ability to interact with customers effectively and professionally. Deep understanding of customer needs and expectations and ability to analyze data related to customer experiences. Ability to design and implement customer experience strategies t More...

Educational qualification: High school diploma or equivalent. Communication Skills: Ability to communicate clearly and effectively with customers. Tact and Professionalism: The ability to deal with customers tactfully and professionally. Patience and good treatment: The ability to dea More...

Communication Skills: Good ability to communicate verbally and written with customers in a clear and friendly manner. Attention to detail: The ability to absorb the details of the products or services provided by the company and convey them correctly to customers. Patience and endur More...

Review and conduct QA on support tickets against the set scorecard, providing feedback and improvement guidelines to agents Review DSAT tickets and provide an overview of issues and improvement opportunities to team leads Work on root cause analysis Identify trends, patterns and More...