KPO Jobs in Lagos

We are looking for a friendly and organized individual to serve as our Receptionist. The Receptionist will be the first point of contact for visitors clients and employees and will play a key role in providing administrative support and ensuring smooth office operations.RequirementsHi More...

Supervise day-to-day operations in the customer service department.Respond to customer service issues in a timely manner.Create effective customer service procedures, policies, and standards.Develop customer satisfaction goals and coordinate with the team to meet them on a steady basi More...

Customer Service Representative Job Description TemplateWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in More...

Selected applicants will be* Responsible to customer* Solving any customer related issues.* Ensuring customers satisfaction* Ensure customer are satisfied with the service and product of the organization* Updating customers database on regular basis.

ResponsibilitiesManage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete in More...