Senior Service Engineer Jobs in Al Asimah

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Planning, developing and implementing firmware Maintaining stable firmware Gathering and analyzing requirements from customers Performing code reviews Writing and maintaining firmware documentation Testing firmware releases Working closely with customers to resolve issues

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo More...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective u More...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective More...

Resolving incidents. You will troubleshoot urgent outages or degradations in the infrastructure and create solutions to resolve them. Ensuring 99.9% uptime and 24x7 incident coverage for our infrastructure that supports over 80 fully functioning SaaS products.

Creating Solution Visions and presenting them to customers we give you. There are no outbound sales, so you can focus on what you do best: closing deals. Removing technical objections as part of the account engagement process through establishing great relationships and communicati More...

Resolving incidents. You will troubleshoot urgent outages or degradations in the infrastructure and create solutions to resolve them. Ensuring 99.9% uptime and 24x7 incident coverage for our infrastructure that supports over 80 fully functioning SaaS products.

Resolving incidents. You will troubleshoot urgent outages or degradations in the infrastructure and create solutions to resolve them. Ensuring 99.9% uptime and 24x7 incident coverage for our infrastructure that supports over 80 fully functioning SaaS products.

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25% of your time learning about More...

Direct responsibility for all solution delivery to a customer. This includes all projects within that customer over a period of time. Deliver high customer satisfaction by ensuring project delivery is on-time and on-budget. Generate services revenue through follow-on business rele More...

We are looking for a Data Engineer (independent contractor) whose main goal is to be one step ahead of data scientists and analysts. You will support them by providing infrastructure and tools they can use to deliver end-to-end solutions to business problems that can be developed rapi More...

Maintain and develop new features to our Python based test automation tools like Checkbox, used by both in-house teams and industry partners. Invent new ways to enable remote, automated testing. Help build the software counterpart to in-house designed testing hardware to help test More...

Passionate about the craft of design, from the tools (composition, color, typography, iconography etc) to the important role it plays in communicating information and ideas Have sharp design sensibilities, critical thinking, and an eye for detail Work collaboratively Guide co-des More...

Ensure work quality and timely delivery of the automated scripts to your assigned clients. Work closely with Engagement Managers and Testing Managers in understanding test automation priorities and estimating script creation hours. Contribute in the PR review process along with Qu More...

Creating Solution Visions and presenting them to customers we give you. There are no outbound sales, so you can focus on what you do best: closing deals. Removing technical objections as part of the account engagement process through establishing great relationships and communicati More...

Resolving incidents. You will troubleshoot urgent outages or degradations in the infrastructure and create solutions to resolve them. Ensuring 99.9% uptime and 24x7 incident coverage for our infrastructure that supports over 80 fully functioning SaaS products.

Develop and implement software of embedded devices and systems Support software QA and optimise I/O performance Provide post production support when necessary Develop, code, test and troubleshoot the system software Analyse, monitor and improve efficiency, stability of the syste More...

We are looking for a Data Engineer (independent contractor) whose main goal is to be one step ahead of data scientists and analysts. You will support them by providing infrastructure and tools they can use to deliver end-to-end solutions to business problems that can be developed rapi More...