Customer Aid Jobs in Nairobi

ApproachBook meeting (online or Physical) and build relationship with the clientVisit on ground to understand the needs of the clientIf needed meet the users and deep dive to understand the root of the problemSolution: Come up with a winwin solution for all.Feedback and communication More...

Our client is a leading conversational chatbased platform designed for businesses aiming to capitalize on the widespread popularity of WhatsApp. Their innovative platform empowers organizations to connect with their customers effectively leveraging WhatsApp to drive revenue growth and More...

AMI is looking for an ambitious and talented Customer Growth Specialist to be based in Kenya on a permanent basis. The main function of the Sourcing Specialist is to drive sales and recruitment for AMI s business development programs implementing and contributing to strategy for rec More...

Monthly checkins with the clients to check progress and ensure they aresatisfied.Build trust and act as a point of contact for complaints and escalate issues asappropriate.Collaborating with the internal teams to address client needs.Setting up new clients and delivering system traini More...

Job Title: Customer Experience Advisor Primary Reporting: Customer Experience Team LeaderSecondary Reporting: Manager Customer Support & OperationsDepartment:Transformation & Performance Customer ExperienceLeadership Level:Individual ContributorJob summary/ Job purpose/ Ro More...

This is a remote position. We are looking for a Asst. Customer Support Manager to deliver topnotch customer support and spread this concept throughout the company. The objective is to maintain the departments profitability and efficiency while raising customer happiness loyalty More...

Job Title: Customer Experience Team Leader Back Office Operations Primary Reporting: Manager Customer Support and OperationsSecondary Reporting: Director Customer ExperienceDepartment:Transformation & Performance Customer ExperienceLeadership Level:Leader of IndividualsJob More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts M365 Azure Mi More...

Position Summary:The Sales Executive will be responsible for driving sales growth by identifying and securing new business opportunities building and maintaining client relationships and effectively promoting innovative solutions. The ideal candidate will have a strong background in s More...

Paymentology is the first truly global issuerprocessor giving banks and fintechs the technology team and experience to rapidly issue and process Mastercard Visa and UnionPay cards across more than 50 countries at scale. Our advanced multicloud platform offering both shared and dedicat More...

Position Title: Corporate Communications Officer Work Type: HybridReporting to: Corporate Communications & Advocacy ManagerRole Accountability: Individual ContributorIndustry: Agrochemical ManufacturingRole Summary:Our client seeks to hire a dynamic Corporate Communications Office More...

Job Summary:We are seeking a skilled and experienced Electrician to join our team. The Electrician will be responsible for installing maintaining and repairing electrical systems and components to ensure the functionality and safety of all electrical installations. The ideal candidate More...

Job DescriptionWe are seeking a highly skilled and detailoriented Audit Accountant to join our team. As an Accountant Auditor you will be responsible for ensuring the accuracy and integrity of financial records identifying any discrepancies or fraud and providing recommendations for i More...

Job Title: Business Digital Adoption Representative Intern Contract Duration: 3 MonthsJob Description: Promote the Business SelfService portal to attract new signups and drive engagement among existing clients including outreach through email and addressing any questions or concern More...

Job Title: Small and Medium Business Sales Representative Nairobi Level Entry LevelJOB DESCRIPTIONMaintain General Operations1. Act as the main link between the company and the customer.2. Engage with internal stakeholders whenever necessary (credit control and piracy team)3. Improv More...

Job Title: Key Account Manager Primary Reporting: Head of Corporate SalesDepartment: Corporate SalesLeadership Level:Individual ContributorJob summary/ Job purpose/ Role Intent:To develop and maintain excellent relations with new and existing Corporate customers resulting in increased More...

Job Summary:We are seeking a skilled and innovative Electrical Engineer to join our client who is in a leading synthetic hair manufacturer industry. The ideal candidate will be responsible for designing developing and maintaining electrical systems and components to ensure efficient p More...

Small and Medium Business Executive (SMB) Location: NairobiYour roles:MAINTAINING GENERAL OPERATIONS Act as the main link between the company and the customer. Engage with internal stakeholders wherever necessary (credit control & piracy team) Improve our pipeline management oppor More...

Tour Consultant Become a Travel Expert and Explore the WorldAre you passionate about travel and have a knack for connecting with people Join this fastgrowing tour company as a Tour Consultant!Responsibilities: Engage and convert leads into sales. Respond to all customer queries More...

Title: Quality Analyst Location: KenyaPURPOSE OF THIS ROLETo monitor and evaluate customer interactions in all touchpoints for quality assurance purpose.KEY ACCOUNTABILITIES & CONTACTSKey Performance ObjectivesOperations DeliveryTasks1. Monitor and evaluate interactions at all tou More...