Senior Support Engineer Jobs in Amman

Develop web applications and web services using JAVA (Spring) and JavaScript (Node, Angular, React) languages. Architecting in AWS/Cloud technologies. Manage multiple tasks and responsibilities in high-pressure environments; excelling at pinpointing and resolving problem More...

(Excellence) Understanding Software Requirements (Excellence, Customer Success) Analyze SW Requirements and translate them into functional and non-functional requirements (Excellence, Customer Success) Creation of test specifications, and execution of tests (unit/integration test More...

Software architecture and design of our distributed backend system to meet the challenging functional, scalability and reliability requirements for our fast growing business. Integrate components into a fully functional & validated system Facilitate collaboration with other en More...

Consulting with management on the operational requirements of software solutions. Contributing expertise on information system options, risk, and operational impact. Mentoring junior software developers in gaining experience and assuming DevOps responsibilities. Managing the inst More...

Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle. Determines operational feasibility by evaluating analysis, problem More...

Meeting with the software design team to discuss verification protocols. Identifying software application weaknesses and target areas. Sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas. Writing automation sc More...

Responsible for configuring infrastructure and installing applications on the Windows IIS hosted platform. Support development teams with application configuration for deployment, monitoring, and other automation. Monitor and troubleshoot production systems, identifying and resolving More...

We have big plans for the development and growth of our projects, which is why we are looking for the strongest experts to join our development teams. At the same time, experience in game development is not at all necessary: ​​we have an excellent adaptation system for a comfort More...

Daily coordination of the construction works. Working plans should be prepared on daily / weekly and monthly basis. Preparing contractors permits and any topics related to the construction. Documentation of all the required documents and follow GIZ regulations include daily prope More...

Provide technical assistance by responding to tickets regarding errors, problems or configuration changes with the software. This assistance is via email, phone or remote screen-sharing applications such as Teams, Zoom or Webex. Perform infrastructure troubleshooting as needed for More...

Job Duties/Responsibilities Provide technical assistance by responding to tickets regarding errors, problems or configuration changes with the software. This assistance is via email, phone or remote screen-sharing applications such as Teams, Zoom or Webex. Perform infrastructure More...

Prioritize, monitor, work and track incoming helpdesk tickets and phone calls . Provide remote or onsite service to end-users on software- and hardware-related problems. Have understanding of networking hardware in order to assist network personnel in troubleshooting issues and i More...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 More...

Sales representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers.

Solve large amounts of tickets, comments, and respond to users in a timely manner. Answer customer requests or inquiries concerning services, products, billings, etc. Put the customer first by remaining polite and professional at all times; keep open and interactive communication. More...

Diagnose, troubleshoot and repair technical issues. Log, prioritize and manage several issues at once. Track issues and respond in good and reasonable timing. Communicate with internal HW/SW teams either via phone or email to Diagnose and fix the issues. Prepare RCA and CRF f More...

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Track computer system issues through to resolution, within agreed time limits Properly escalate unresolved issues to appro More...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our More...

Executing all installation, operation and maintenance work for all hardware and software, the field of work and the company & specialization. Diagnose faults and problems that may affect customers & devices and their software, and work to implement the necessary procedures More...

Support specialists are responsible for reviewing and solving computer network and hardware problems for a business. They can work in a variety of industries to provide general support to a company's employees, or they can work at a technology or software as a service (SaaS) co More...