Senior Support Engineer Jobs in Amman

Scope a customer issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. Consult and collaborate with your immediate peers or colleagues around the world and with management and engineering to resolve ser More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technica More...

Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service to provide in-depth technical support for complex escalated problems identified in Microsoft software products or services and manage relationships with those cu More...

Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technic More...

Open Position: IT System Security Engineer (MNC Organisation) An MNC Organisation is currently looking for IT System Security Engineer to join the team and based at the Kuala Lumpur Key responsibilities includes:Strong knowledge and experience in implementing Network Security or Serve More...

You will represent Microsoft in front of the customer and our delivery partners and resolve technical issues involving Microsoft products and services. Act as a technical focal point in relationships with other companies. Exhibit leadership through personal responsibility, account More...

ETIC, Microsoft Dynamics 365 FinOps Technical Support Engineer - Senior Associate Minimum 3-7 years of experience working with Dynamics 365 FinOps in a support or development role. Solid understanding of Azure Logic Apps, LCS diagnostics, and other related technologies. Proven ex More...

Help solve technically complex, strategic/high-profile or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, More...

Respond to incoming cases of client services department as backup during peak times. Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development. Conduct extensive troubleshooting of backend databases and identify root cause of data More...

Help solve technically complex, strategic, high-profile or long-running customer cases that may require interaction with Software Engineering Responsible for the customer support experience with Microsoft Own, troubleshoot and solve customer technical issues, using collaboration, More...

Key Responsibilities: Provide Level 1 application support, resolving or triaging incidents and service requests efficiently within Service Level Agreements (SLAs). Ensure comprehensive documentation for incidents and service requests. Demonstrate a strong understanding of product More...

Respond to inquiries from clients and communicate with vendors to help resolve any problems as 1st and 2nd line support via e-mail, phone, and remote connection. Execute day-to-day operations that are related to the company’s products and services including but not limited to More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

. Provide technical assistance to clients regarding software, or system-related issues. . Troubleshoot and resolve technical problems promptly, ensuring minimal disruption to operations. . Assist in the deployment and setup of software or systems within a client’s busine More...

Communicating the goals of the company to all engineers and professionals in the team. Supervising every phase of the project from start to completion. Calculating costs, material, labor, and time required for each project. Approving designs and budgets. Delegating tasks to engi More...

Daily coordination of the construction works. Working plans should be prepared on daily / weekly and monthly basis. Preparing contractors permits and any topics related to the construction. Documentation of all the required documents and follow GIZ regulations include daily prope More...

Supervision and reviews the work of the project engineers on assigned tasks. Monitor technical data gathering process, prepare plans, prioritizes, & assigns tasks. Prepare and review engineering designs, plans, specifications, cost estimates, drawings, and organizing all drawi More...

Understanding all our Support contracts, technologies, and clients. Meeting with clients to assess any changes in the Bill of Material (devices to be covered in the support agreement). Working with the technical team to ensure the best proposed type of support (Local/Back-to-Back) More...

– Location engineer in one of the projects you are implementing - At least 5 years of experience - Experience in the field is required -Owning a car - Bachelor of Engineering Provides good experience in the field of the required job Provides good communication and communicatio More...

Job Title: Freelance Soundbox Deployment SpecialistWe are seeking a Freelance Soundbox Deployment Specialist to join our team. As a leading fintech brand, we are committed to providing innovative and reliable payment solutions to businesses of all sizes. We are looking for an enthusia More...