Receptionist

• Front Desk Operations:
  

• Greet and welcome visitors in a courteous and friendly manner.
  
• Manage incoming calls transferring them to the appropriate department or individual.
  
• Maintain a neat and organized reception area.
  
• Visitor Assistance:
  

• Direct visitors to the appropriate person or department.
  
• Provide information about the organization products or services.
  
• Communication Handling:
  

• Manage and distribute incoming and outgoing mail emails and packages.
  
• Relay messages accurately and promptly.
  
• Administrative Support:
  

• Assist in various administrative tasks including data entry and filing.
  
• Schedule and manage appointments meetings and conference room bookings.
  
• Customer Service:
  

• Address customer inquiries and provide assistance as needed.
  
• Ensure a high level of customer satisfaction with a professional and friendly approach.
  
• Security and Access Control:
  

• Monitor and control access to the premises.
  
• Issue visitor badges and maintain a log of visitors.
  
• Coordination:
  

• Collaborate with other departments to ensure smooth operations.
  
• Notify relevant staff of visitor arrivals
  
  

Requirements

• Communication Skills:
  

• Excellent verbal and written communication skills.
  
• Polite and professional phone etiquette.
  
• Customer Service Orientation:
  

• Friendly and approachable demeanour.
  
• Ability to provide excellent customer service to both internal and external stakeholders.
  
• Organizational Skills:
  

• Strong organizational and multitasking abilities.
  
• Attention to detail in maintaining a tidy and efficient reception area.
  
• Adaptability:
  

• Ability to handle a variety of tasks and adapt to changing priorities.
  
• Tech Proficiency:
  

• Familiarity with basic office equipment and proficiency in using computer applications.
  
• Professional Appearance:
  

• Maintain a professional and presentable appearance.