Overview:
The Operation Assistant plays a vital role in the organization by providing support to the operations team ensuring smooth and efficient daytoday activities. This role is essential in maintaining operational excellence and meeting business objectives.
Key Responsibilities:
- Assist in coordinating daily operational activities
- Organize and maintain operational records
- Support in inventory management and procurement
- Handle customer inquiries and resolve issues
- Assist in scheduling and coordinating staff shifts
- Ensure compliance with company policies and procedures
- Contribute to the improvement of operational processes
- Manage office supplies and equipment
- Support in training new operational staff
- Participate in operational meetings and take minutes
- Assist in preparing operational reports and presentations
- Coordinate with external vendors and suppliers
- Assist in monitoring and maintaining quality standards
- Conduct research to support operational projects
- Assist in analyzing operational data and identifying trends
Required Qualifications:
- High school diploma or equivalent
- Relevant certification in operations management is a plus
- Proven experience in an operational support role
- Proficiency in MS Office and operational software
- Strong organizational skills with the ability to prioritize tasks
- Excellent verbal and written communication skills
- Ability to work effectively in a team environment
- Detailoriented and capable of multitasking
- Knowledge of inventory management and procurement processes
- Ability to adapt to changing priorities and deadlines
- Problemsolving skills and a proactive approach
- Understanding of compliance and regulatory requirements
- Ability to maintain confidentiality and handle sensitive information
- Experience in customer service is an advantage
- Knowledge of operational best practices and principles
organizational skills,time management,communication skills