BPO Trainer
Posted on :
23-01-2024
Employer Active
1 Vacancy
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Job Description
- Liaise with managers to determine training needs and schedule training sessions.
- Design effective training programs
- Conduct seminars workshops individual training sessions etc.
- Prepare educational material such as module summaries videos etc.
- Support and mentor new employees
- Keep attendance and other records
- Manage training budgets
- Conduct evaluations to identify areas of improvement
- Monitor employee performance and response to training
Requirements
- Proven experience as IELTS Trainer/ Corp. Trainer / BPO Trainer
- Understanding of effective teaching methodologies and tools
- Proficient in MS Office (MS Excel & Powerpoint); elearning software is an asset
- Phenomenal communication presentation and public speaking skills
- Organizational and time management abilities
- Certifications is a plus
Excellent English
Employment Type
Full Time
Key Skills
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