Assistant ManagerRelationship Officer- Gold Loans

Designation: Gold Loan Relationship Officer

Grade: Officer/Assistant Manager

Business Unit: Retail Banking

Division: Branch Banking

Travel required: Yes

Eligibility : Any Graduate with 1 Year experience in Gold Loan.

CTC : Up to 3 LPA

Age Limit : 2130 Years

Job Purpose: To acquire New To Bank relationships (Gold Loan / Branch Banking products) and strengthen the

relationships through highest levels of service quality.

Key Responsibilities :

• Identify potential catchment areas of potential Gold Loan customers for Bank
• Build a database of customer leads through references opening stalls in areas where there are higher
• number of footfalls like apartment complexes shopping areas etc. door to door visits distribution of
• pamphlets etc.
• Schedule meetings with potential customers and understand their requirement; thereafter
• presenting them with the most suitable products and explaining the features/benefits.
• Communicate clearly to customers on the requirements for various types of products & services
• Ensure that all customer documents are verified with originals and are handled with care and
• confidentiality.
• Complete all account opening related processes accurately so that the customer experience is enhanced
• and forms the foundation of a long relationship with the bank

.

Gold Loan