Company Overview
A global leader in customer experience management and contribute to shaping the future of customer interactions worldwide. We are seeking a skilled Compliance Manager to join our dynamic team in Bucharest.
Responsibilities:
- Conducting Internal Audits: Perform internal audits based on security requirements and certifications such as ISO 27001.
- Compliance with Data Protection: Ensure adherence to local data protection requirements.
- Contract Compliance Audits: Regularly audit contracts to validate compliance with agreed terms.
- Certifications Deployment: Implement and maintain certifications like ISO 27001 PCI DSS etc.
- Collaboration and Gap Closure: Interact crossfunctionally to address audit findings and close gaps effectively.
- Training and Awareness: Conduct training sessions on data privacy and information security awareness.
- Fraud Investigation: Independently investigate fraud cases and prepare detailed investigation reports.
- Risk Assessment and Mitigation: Conduct annual process risk assessments and develop mitigation plans.
Requirements:
- Experience: Minimum 57 years of experience in driving and implementing risk and compliance policies preferably in the BPO/SSC industry.
- Education: Graduate in any specialization.
- Audit Skills: Proven experience in conducting internal audits and managing compliance with certifications.
- Analytical Skills: Strong analytical capabilities to assess risks and recommend mitigation strategies.
- Communication Skills: Excellent communication and presentation skills both written and verbal in English.
- Excel Skills: Proficiency in Excel for data analysis and reporting purposes.
- Adaptability: Ability to learn quickly and adapt to new challenges.
- Shift Flexibility: Comfortable working in rotational shifts.
Perks and Benefits:
- Compensation: Competitive salary package (Ron net) reflecting your expertise and contributions.
- Benefits: Includes meal tickets (25 Ron) private medical insurance and transport reimbursement.
- Career Growth: Permanent contract with opportunities for advancement and career progression.
- Projects: Engage in diverse and rewarding projects with leading global brands.
- Work Environment: Enjoy a supportive and collaborative culture that fosters personal and professional development.
- Facilities: Fully equipped modern kitchen lunch area and access to all necessary amenities in a vibrant diverse environment.
Working Environment:
- Location: Dynamic and diverse environment with easy access to public transportation local shops restaurants and pharmacies.
- Equipment: Full equipment provided by the company for a comfortable work setup.
- Cultural Fit: Join a team known for its inclusive and supportive work culture.
Join Us and apply today!
Remote Work :
No