IT Service Desk Jobs in Bahrain

Working closely with operations to identify or understand the client’s needs Design best practices regarding client’s and company’s security standards (IT Security and operation Security) Reviewing current systems/tools/network and Operation processes regarding S More...

Active listener and hardworking Conducting research and analyzing data to identify and define audiences. Devising and presenting ideas and strategies. Promotional activities. Compiling and distributing financial and statistical information. Writing and proofreading creative copy More...

Job Purpose:To serve customers by providing product, service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service More...

Provide efficient and excellent customer service support to our users via live chat or email Familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up on the inquiries/complaints of the current/prospective More...

Responsibilities: Analyze, research and resolve problems and discrepancies related to member accounts/loans Assist members with submitting consumer/mortgage/equity loan, overdraft protection and credit card applications Counsel current and prospective members about Navy Feder More...

Server DC, DHCP, DNS, HYPER-V SERVER for backup Administration. New Site office cabling work & Internet connection. CCTV Installation work Desktop Level Support: Troubleshooting hardware and software issues. Installing and upgrading operating systems and computer software.

Coordinates the planning and delivery of preventative maintenance (PM) services on various types of security search equipment to regional customers. Coordinates and provides support to regional customers by installing, calibrating, maintaining, testing, troubleshooting and repairin More...

Design, implement and own the IT Service Management (ITSM) processes and strategically drive their adoption and ITSM cultural transformation within the organization Produce and maintain all required policies, processes and procedures documentation related to Change Management, Inci More...

Collaborate with key business resources on requirements gathering, solution design, configuration, testing, user acceptance, implementation, and documentation Understand and translate business concepts to executable functional designs; ensure functional designs are executed as a vi More...

Preparing risk-based IT Consulting Project Plan; Engage with IT Managers or mid-senior level clients in Consulting engagements related to ITIL, ISO 27001, COBIT, or other such standards; Conduct opening and exit meetings with the client; Prepare, discuss and finalize IT Consultin More...

Main customer contact for the region in pre-sales, sell-through and post sales activities Provide technical advice to customers in product, installation and system operation matters Resolve customer technical issues, including warranty replacement Work with 3rd party service pr More...

Has the passion in delivering true hospitality. Effective communication skills and pleasant personality are a must. Be engaging, outgoing and confident. Knowledge of Opera PMS and good computer skills are a plus.

Answer customer queries, claims issues and complaints through all mediums of communication including telephone calls, walk-in and e-mail related to claims queries within one (1) day. Log complaints with claims file and ensure all documentation is present Open claims file and ensur More...

Handling of administrative and operational matters of Almoayed Wilhelmsen Airfreight department. Fully responsible to be the contact person at AOG-Desk for any queries and response related to operational customer service.

Proven working experience in Networking (CCNA or CompTIA Network+ certification) Hands-on experience in DHCP, DNS Service Management Proven work experience in Cloud Service Fundamentals (Azure Fundamentals Certification / Azure M365 Management) Should possess knowledge on Security More...

Installing, configuring, testing, and maintaining computer/server operating systems, application software and system management tools. Research and develop a thorough understanding of IT and technological services within the group to enable effective IT Support. Providing technica More...

Follow set guidelines to meet incoming visitors and help them locate the specified department in the organization. Assist the company's staff with activities like scheduling appointments, ordering supplies, typing, faxing, and other admin tasks. Redirect phone calls to the des More...

Communicate with customers via phone, email and live chat (Arabic & English). Provide knowledgeable answers to questions about product, pricing and availability. Work with internal departments to meet customer's needs. Data entry in various platforms.

Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me More...

Candidate must be able to understand and answer Caller's inquiries. Candidate must be able to guide caller's as per the standard procedures. Candidate must be able to correctly caller's requests with concerned departments.