Customer Care Service Jobs in Manama

Act as the customer’ Single Point of Contact for services and support attending meetings and communicating any client’s requests to the relevant teams for their actions Ensure delivery across the customer’s organization and meet or exceed operational KPIs Match c More...

● Serve as the primary point of contact for customers. ● Participate with the Sales team to provide a strong customer-focused sales, orientation, and launch engagement process. ● Develop a deep, trusting relationship with customers and executive sponsors to drive product adoption an More...

Handling chats in a timely and customer centric fashion Replying to emails in a professional manner Showing empathy and appreciation to our customers Dealing with complaints and dissatisfied customers Working independently and proactively to improve customer satisfaction

responsible for handling customers and understanding their needs. Opening job cards for the technicians to complete the tasks allocated for the day. Overlooking inventory management and handling the administrative tasks of the branch is crucial for this role.

Work and communicate effectively with co-workers and management. Conduct administrative duties and errands as required. Respond to questions, concerns, and complaints from customers, vendors, or clients. Serve and pack warm foods to clients in an effective manner and in strict ac More...

Handle high volume live chat and other online tools Provide accurate, valid and comprehensive information Follow communication procedures, guidelines, and policies Support other business units with customer liaison, accurately document customer requests Manage complaints, provid More...

Ensure smooth and timely freight process flow Coordinate and negotiate rates with our contracted vendors Ensure accurate and timely client and vendor billing Interact with customers in arranging their shipments to meet customers service standards

Attending telephone calls & addressing customer service-related queries. Handling all kinds of billing/cash invoices. Arranging daily cash deposits in the bank. Review the customer's calls daily. Responding to the customer's query -WhatsApp / Emails / Calls Respond More...

Ensures that guests receive quality service at all times Achieves customer satisfaction and Food & Beverage revenue goals by supervising Food & Beverage team members. Maintains a thorough working knowledge of the food & drink menus Develops and recommends appropriate More...

Deliver tailored engagements (e.g. workshops, Webinars, Training sessions) that help customers to maximize the value derived from Refinitiv solutions post sale and build intimacy Use specialist knowledge on Trading segment to demonstrate and educate customers on relevant functional More...

Proactively manage a book of business to drive product adoption to ensure a healthy renewal Enjoy building and iterating on our Customer Success framework in order to provide business and technical value at scale Partner with the sales team to form joint account plans to understan More...

. Development of an effective understanding of the Company’s business and services. . Promotion of Welocalize’s competitive value and expertise in the life sciences translation industry. . Management of key transactional customer accounts, working closely with existing B More...

Experience managingaccount renewals SaaSexperience and working knowledge of software products Strongcomputer skills, including and proficiency inGoogle WorkspaceandExcel Exceptionalanalytical, written, verbal communication skills Proven experience workingremotely

Provide a high level of customer service and professionalism taking into account the consideration that all DHL customers have an express requirement and are looking for instant and immediate action. Offer alternatives to customers and potentially turn information calls into sales l More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Assist the Supervisor / Customer Service Manager in maintaining accurate and up to date in-mall directories, retailer manual and contact details of all Tenants in the assigned Shopping Centre. Build and maintain a positive and congenial Tenant Relations (with new / existing) and ot More...

Carries out the daily walk-through to identify faults, breakdowns, and equipment deficiencies for all the store assets (games, rides, points of sale…etc) and reports any issues to the Floor Supervisor on duty and the relevant Technician. Carries out small technical jobs (e.g More...

Process management and implementation Maintain vendor files, corresponding with customers and responding to inquiries. Payment file creations, payment processing and verification Manage to day-to-day payment queries from customers Monitor payments volume on daily basis

Maintains customer relationship by responding to inquiries; documenting actions. Prepares for customer inquiries by studying products, services, and customer service processes. Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gat More...

Provide high-quality patient care. Assist with the continuous development of staff. Identify hazards in the workplace and provide solutions. Treat emergency injuries. Develop programs to maintain health and safety. Identify work-related risks. Document all injuries and illness More...