وظائف في وكيل مكتب الاستقبال في الدوحة

What We need from you: Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in the local المزيد...

الإشراف على موظفي مكتب الخدمة وتدريبهم وتوجيههم. مراقبة وإدارة طلبات الخدمة وقوائم انتظار الحوادث. التأكد من تحديد أولويات طلبات الخدمة وحلها في الوقت المناسب. تصعيد وإدارة القضايا ذات الأولوية العالية أو المعقدة. تحليل اتجاه الحادث التأكد من تسجيل طلبات الخدمة والحوادث وتحديد أول المزيد...

* 2--4-year technical degree OR equivalent in work experience as a Service Desk Analyst (1-2 years) * Proven expertise with positive customer service skills and communication skills * Experience with ACD systems, such as any of the following: Amazon (AWS), Avaya, Cisco Jabber, Cisco المزيد...

Our innovative and growing company is searching for experienced candidates for the position of help desk supervisor. Responsibilities Serves as an active and engaged participant of the IT Management team This individual must demonstrate a caring customer service attitude, a strong المزيد...

مشرف المكتب الأمامي ماذا نحتاج منك: -خبرة سابقة في فندق 5 نجوم الرغبة في التقدم في صناعة الضيافة الموقف الإيجابي ومهارات الاتصال الجيدة الالتزام بتقديم مستوى عال من خدمة العملاء القدرة على العمل بمفردك وكجزء من فريق مستوى مختص من إتقان تكنولوجيا المعلومات يجب أن يتحد المزيد...

Required skills and qualifications Bachelor’s degree in Hotel Management. Excellent communication and interpersonal skills. Ability to prioritise tasks and great organisational capabilities. Competency in managing time and solving everyday problems. Customer-oriented mi المزيد...

Essential Duties and Responsibilities – (Key Activities of the role) Conducts shift briefings to ensure hotel activities and operational requirements are known Supervise front office operations during assigned shifts including: Maintenance of guest information Maintenan المزيد...

The management, motivation and optimisation of the customer service team ensuring the achievement of KPI's in line with the requirements of both internal and external customers. The adaptation and development of SOP's within the department to ensure the highest quality of s المزيد...

Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates except المزيد...

Assist the Front Office Manager with daily Front Office operations Provide prompt service and actively seek opportunities to drive Guest satisfaction Ensure the team are kept fully aware of any relevant feedback from either the Guests or other departments Manage, resolve or escal المزيد...

We are working with an amazing mission led organisation to support them in finding a great Help Desk Advisor. The role would see you using those great listening and problem solving skills, and supporting people in crisis, and vulnerable people. You will be working in a hybrid way, wi المزيد...

حل مشاكل العملاء الفردية والكشف عن التحسينات واستكشاف الثغرات الخاصة بتجربة العميل والإبلاغ عنها. الإجابة على الأسئلة أو الاستفسارات التي يحتاج العميل إلى معرفتها. تقديم خدمة ذات جودة عالية تلبي كافة احتياجات العملاء وتعزز من مستوى رضاهم. البحث والاطلاع على أحدث المعلومات والمنتج المزيد...

True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests. True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their s المزيد...

Post job openings on various job boards and social media platforms.Screen resumes and applications to identify potential candidates.Conduct initial phone screenings and schedule interviews.Coordinate interview logistics and communicate with candidates.Maintain our applicant tracking s المزيد...

بيع المنتجات الاختيارية لتلبية رغبات العملاء واحتياجاتهم. تحقق من معلمات تأجير العملاء لضمان فهم الأسعار ورسوم الخدمة. قم بتحديث ملفات اتفاقية الإيجار، وإخطار العملاء بالمركبات المستأجرة المتأخرة والاستعلام عن التاريخ المتوقع للعودة، ومعالجة تمديد الإيجار. تلقي المكالمات الهاتفية والت المزيد...

تقديم عروض الأسعار والتفاوض على الأسعار استخدم برامج المبيعات لتتبع تفاعلات العملاء والمبيعات إنشاء عروض المبيعات وتقديمها تلبية أو تجاوز أهداف المبيعات والأهداف الاحتفاظ بسجلات العملاء في نظام CRM تقديم ملاحظات للإدارة حول أداء المبيعات المزيد...

Understand the key principles of ACCOR’S Pricing Strategies and Revenue Management Retail, Corporate, Leisure, Group, Other Rate Restrictions, hurdles and availabilities Maximise rooms revenue through the conversion of telephone calls into sales Utilize effective المزيد...

Job DescriptionWe are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Reservations Agent you are responsible to المزيد...

Position Responsibilities: Performs continuous review and analysis of demand and supply. Prepares and executes proprietary information agreements. Supports sourcing strategies, negotiations and documenting of contracts and agreements. Communicates performance expectations a المزيد...

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countrie المزيد...