وظيفة في مكتب الإستقبال في عمان

Testing and analyzing IT system and software performance. Resolving incoming client and personnel IT queries remotely via email and phone, or at the office. Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptio المزيد...

We are looking for a Receptionist to join our team immediately in Amman . . Answering routine incoming calls . . Highly organized . Multi tasking . Excellent customer service skills. . Excellent communication skills. . Good command of English language both speaking and writing.

Provide a first-line support for helpdesk and all associated processes. Provide tier one telephone support for software applications. Provide Basic troubleshooting for software problems covered in training. Utilize help desk software to keep an accurate account of all incoming ca المزيد...

Responsible for building the client-side of our web applications which makes your role crucial for the success of our business. Working with the latest technology, you will have the chance to advance and grow your career. Implementing visual elements that users see and interact wit المزيد...

Greet and welcome visitors in a professional manner and inform company personnel of visitor arrival Keep front desk tidy and presentable with all necessary material (pens, forms, paper, …etc.) Answer costumers’ questions and address complaints Give visitors badges an المزيد...

Assists the Front Office Manager in all aspects of their duties Assist Front Office Manager in execution of the management of staff Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition Monitor Front Office and particularly Gue المزيد...

Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist manag المزيد...

Assists the Front Office Manager in all aspects of their duties . Assist Front Office Manager in execution of the management of staff . Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition . Monitor Front Office and particularly المزيد...

Assists the Front Office Manager in all aspects of their duties Assist Front Office Manager in execution of the management of staff Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition Monitor Front Office and particularly Gue المزيد...

Take and transfer all incoming phone calls Receive visitors and escort them to meetings/individuals’ offices Keep a booking system for the meeting rooms, and arranging for events Keep telephone contact lists of staff and visitors in all locations up to date and accessible i المزيد...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected المزيد...

Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and SLAs. - To ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations - When required المزيد...

Process all payment types such as room charges, cash, checks, debit, or credit. Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp). Anticipate sold-out situations and obtain satisfactory alternative accommodations when the p المزيد...

Develop new user-facing features Build reusable code and libraries for future use Ensure the technical feasibility of UI/UX designs Optimize application for maximum speed and scalability Assure that all user input is validated before submitting it to the back-end Collaborate wi المزيد...

Coordinates management of the Front Desk, Uniform/Guest Services, Fairmont Gold, Royal Service and Business Center Departments while on duty to ensure a smooth operation and the highest level of guest satisfaction Seeks feedback on guest satisfaction and resolves problems in accord المزيد...

Answer questions and address complaints Answer all incoming calls and redirect them or keep messages Receiveletters, packages etc. and distribute them Prepare outgoing mail by drafting correspondence, securing parcels etc. Check, sort and forward emails Monitor office supplies المزيد...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an المزيد...

Handle Service Desk Calls whether during working hours or through on-call arrangements. Ownership of incidents from registration until closure. Logging all relevant incident/service request details, allocating categorization and prioritization codes. Provide first-line investigat المزيد...

Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors المزيد...

- Ensure shortest possible restoral times possible initiating the timely escalations to specialized Resolver groups inside and outside SITA according to the customer contracts and SLAs and monitoring requirements. - To proactively detect incidents related to Service Operations servic المزيد...