وظيفة في Customer Need في عمان

Senior customer service representatives usually deal with customers who have already purchased a product, or they may be involved with the back-end of the sales process, such as entering data to complete a sale made in the field by a salesperson. Senior customer service representative المزيد...

Take ownership of customer issues. ... Troubleshoot problems and see them through to resolution. ... Escalate unresolved issues to the appropriate internal teams. ... Collect prompt and accurate feedback from customers.

Hire, on-board, develop, coach, mentor and evaluate Customer Success Account Managers. Set a clear bar for excellence. Build a high performing team that will be diverse and inclusive. Must possess exceptional cross-team collaboration and communication. Partner with all required Mic المزيد...

Junior Customer Success Representatives manage a queue of incoming customers and clients contacts (phone, chat, and email) and tickets on a daily basis. Assist merchants to facilitate timely issue resolution. Provide world-class customer service to our merchants to help cultivate المزيد...

What You’ll Do Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application trouble المزيد...

What you will enjoy working on: Project management Works well with internal teams in order to deliver the best customer experience, this entails working with Support, Product, Sales & Engineering Have a good knowledge of where Deel is hiring and Deel services (payroll, HR, المزيد...

Handle customer inquiries and concerns via telephone and email Provide prompt responses to customer inquiries Gather and assess all relevant information to address inquiries and complaints Manage customer accounts Log details of actions taken Handle administrative tasks F المزيد...

Experience processing complex transactions and performing extensive research to resolve complex customer inquiries Excellent verbal, written, and interpersonal communication skills Ability to interact effectively with internal and external partners and clients/customers Advanced المزيد...

Kleinson es una consultor a de idiomas dedicada a la ense anza de idiomas y el coaching ling stico. Actualmente estamos buscando unx profesorx de alem n para una clase presencial en Madrid.Direcci n: Paseo de la Castellana, 163, MadridHorario: martes 14.00-16.00 Niveles: son 2 المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Builds and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty. May mentor or give direction to junior team members and provide training on best practices. May assist management in ensuring performance goals are met.

Get smarter about their client and what Infobip can do for their client Build knowledge and confidence in their technical depth of an ever-changing portfolio and competitive landscape Prepare to engage clients and be agile in responding to clients Envision the opportunity and cr المزيد...

- Design, Measure and report periodic comprehensive and ongoing performance dashboards including NPS, QoS and Dynamic Voice of Customer surveys and measures for all interfacing operations to stakeholder management. - Fully analyze customer satisfaction and dissatisfaction metrics wit المزيد...

Position Overview:The Customer Success Manager plays a crucial role in ensuring customer satisfaction and engagement after the sale. This position is the starting point for those aspiring to excel in customer success focusing on providing a seamless experience with our services and pr المزيد...

تقديم الدعم للعملاء الداخليين والخارجيين وفقًا لإجراءات الإدارة و/أو شروط عقد العميل أو اتفاقيات مستوى الخدمة (SLAs). قد يعمل كنقطة اتصال واحدة للعميل (SPOC) وينسق استكشاف أخطاء التطبيق وإصلاحها مع العملاء و/أو مجموعات المحللين الداخليين لضمان الحفاظ على أعلى مستوى من خدمة العملاء لح المزيد...

Responsibilities: - Improve customer service experience, create engaged customers, and facilitate organic growth - Take ownership of customers' issues and follow problems through to resolution - Establish clear client retention goals - Assist customers with setting up and n المزيد...

REGULAR DUTIES AND RESPONSIBILITIES: 1- Receiving customers while visiting company premises. 2- Fully aware of all company products and services. 3- Offer customers company products and services. 4- Always keep up with his sales quota or exceed it. 5- Stays abreast of the latest المزيد...

Handling inbound and outbound calls and customer correspondents Answer customer s general queries and concerns and following up on open cases Handling customer complaints assigned by the CS TL or CS manager and providing appropriate solutions and alternatives within the time limit المزيد...

أخصائي خدمة العملاء، التحليلات خبرة في تحديد المتطلبات واستخدام البيانات والمقاييس لتوليد رؤى الأعمال. درجة البكالوريوس في الهندسة أو الرياضيات أو الإحصاء أو تخصص كمي مماثل. 2-3 سنوات من الخبرة ذات الصلة كمحلل أعمال، أو عالم بيانات، أو مهندس ذكاء أعمال، أو مهندس بيانات، أو ما يعاد المزيد...

Put knowledge at the center of the organization. We want our knowledge base to drive agent training and answer all customer questions before they are even asked. You will lead both the human writing team and the AI team that directs our Autobot. The Autobot currently solves 30% of L المزيد...