وظيفة في إدارة الدعم في إربد

Maintain and develop new features to our Python based test automation tools like Checkbox, used by both in-house teams and industry partners. Invent new ways to enable remote, automated testing. Help build the software counterpart to in-house designed testing hardware to help test المزيد...

Dig into and troubleshoot customer issues. Provide prompt and accurate feedback to customers. Prioritize and manage several open issues at one time. Escalate issues to the next level, as needed. Build and maintain strong relationships with customers. Document processes and upda المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Own the customer lifecycle from the CS perspective, handling all system integrations and data points throughout the customer’s lifetime. Develop and maintain sales analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the المزيد...

Provide recruitment services within the region to meet the business needs, enabling the firm’s strategy. Qualify requirements, and support hiring managers in drafting role descriptions. Create comprehensive market mappings for specific niche markets. Take full ownership and المزيد...

Support the High Volume and Individual Role recruitment process ensuring an outstanding candidate experience. Analyze and implement process improvements. Provide first-class recruiting support for internal customer groups throughout the full recruiting process Updating candidate المزيد...

Performance tracking and modeling: Analyze data generated by supply and supply teams, develop models we can use for performance tracking and optimization, draw recommendations on your analysis Support and participation in projects: Provide input on initiatives to reach business tar المزيد...

Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present stat المزيد...

Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output) Use and analyze data from multiple large-scale data warehouses and present stat المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Solving support tickets related to customer DB issues that are escalated by the L2 team Providing ad-hoc hands-on support on DB issues raised directly by customers. Performing database management tasks such as setting up migration, backup and restoration scripts, and monitoring pe المزيد...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo المزيد...

Transform ideas and feedback into a product vision and roadmap Empathize with customer problems in order to collect user needs, requirements, and pain points Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities W المزيد...

Solving tickets escalated by the L2 team by identifying the root cause and delivering a permanent solution to issues Providing ad-hoc, hands-on support on issues raised directly by customers Acting as an extension of the customer’s development team to fix issues in the custo المزيد...

Using, email, phone and social media, you will manage the initial sales process, including responding to inbound leads/tickets, understanding the customer's needs, identifying key client decision-makers, cross-selling opportunities and when is the right time to involve an Accoun المزيد...

Work closely within a multi-disciplinary team to holistically address the psychological and protection concerns and needs of each client. Provide individual counselling sessions to children, youth, and families/caregivers, as well asProvide guidance and strategies to reduce risk an المزيد...

We are looking for a Data Engineer (independent contractor) whose main goal is to be one step ahead of data scientists and analysts. You will support them by providing infrastructure and tools they can use to deliver end-to-end solutions to business problems that can be developed rapi المزيد...

Handle high amounts of live chat and incoming emails Identify and evaluate customers’ needs to deliver satisfaction Provide accurate, valid and comprehensive information Manage complaints, provide proper solutions and options within the time limits; follow up to secure reso المزيد...