Trainer - VIP International
نُشرت في :
17-07-2024
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
Responsibilities:
1. Design and maintain various training manuals and work books with particular emphasis on keeping content up to date through liaison with the supervisor.
2. Compile and submit monthly report on training activities and needs on a timely and concise manner
3. Assist in the delivery of formal induction and process for new hires training.
4. Providing Effective Training Sessions for Agent & Middle level to improve the Productivity
5. Coaching Team Members on Soft Skills & Process
6. Organize and present activities that will reinforce the learning process.
7. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
8. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
9. Trainer needs to test the new staffs.
Periodic tests are necessary to know the performance of trainee.
It also assists in personal evaluation process.
10. Based on the evaluation trainers recommend improvements.
Requirements
1. Bachelor s Degree.
2. 2 years experience developing the above skills. Experience must include telemarketing job.
3. 1 year experience as Trainer in a domestic call center with a team of more than 20 trainess
4. Fluency with general desktop productivity software.
5. Excellent written and verbal communication skills Strong people interaction skills
6. Clear diction and clarity in speech (nasal voice lisps stammer etc to be avoided).
7. Extremely detail oriented and ability to organize.
8. Problemsolving ability & creative out of the box thinker.
1. Design and maintain various training manuals and work books with particular emphasis on keeping content up to date through liaison with the supervisor.
2. Compile and submit monthly report on training activities and needs on a timely and concise manner
3. Assist in the delivery of formal induction and process for new hires training.
4. Providing Effective Training Sessions for Agent & Middle level to improve the Productivity
5. Coaching Team Members on Soft Skills & Process
6. Organize and present activities that will reinforce the learning process.
7. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
8. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
9. Trainer needs to test the new staffs.
Periodic tests are necessary to know the performance of trainee.
It also assists in personal evaluation process.
10. Based on the evaluation trainers recommend improvements.
Requirements
1. Bachelor s Degree.
2. 2 years experience developing the above skills. Experience must include telemarketing job.
3. 1 year experience as Trainer in a domestic call center with a team of more than 20 trainess
4. Fluency with general desktop productivity software.
5. Excellent written and verbal communication skills Strong people interaction skills
6. Clear diction and clarity in speech (nasal voice lisps stammer etc to be avoided).
7. Extremely detail oriented and ability to organize.
8. Problemsolving ability & creative out of the box thinker.
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
