Pre sales executive (customer service)

we have current opening for Telecaller profiles for Bangalore office.

Pre Sales Executive :

Dear Candidates,

Job Description-

1. Both inbound and outbound call process.

2. Data management.

3. Responsible for customer insights, analytics and predictive buying behavior leading to better prospect

segmentation, profile targeting & product positioning.

4. Timely reporting and MIS generation for business and campaign performance.

5. Responsible for call quality and on-call customer experience.

6. Servicing of leads generated from the ATL and BTL marketing activities and driving productivity in

terms of walk-ins and bookings from the Contact Centre team.

Requirement-

1. The candidate must be from BPO/ Real estate background with 0 to 6 years experience.

2. Candidate should have a positive attitude & should be goal-oriented

3. Candidate should have good Communications & convincing skills

4. Excellent conversational and customer service

5. The candidate should be fluent in minimum 4 languages English, Hindi, Kannada and Tamil

6. Should know working on reports in Excel.

7. Proficient computer skills including the Microsoft Office and in-depth knowledge of data mining and

Internet research.