وظائف التتبع في مصر

Monitor and ensure agents’ adherence to the schedule and breaks. Calculate the absence rate. Prepare internal reports and analyses. Monitor and analyze call patterns, intra- and inter-day activity and make adjustments as needed in real-time to ensure optimal productivity an المزيد...

Technical Duties Responsible for the determination of values through the Contract and Subcontract Cost Control Logs Responsible for providing feedback on Contracts and Subcontracts rates, and providing general feedback on the performance of Subcontractors in order to determine whe المزيد...