وظائف في Customer Experience Manager في القاهرة

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak المزيد...

إدارة وتنفيذ حجوزات العملاء مقابل توفر المساحة والمعدات. إدارة وتنفيذ عملية التوثيق. إدارة وتنفيذ الفواتير وتسليم BL. استكمال التقارير الدورية المطلوبة. التعاون مع نظير المبيعات لتحقيق أقصى قدر من الاحتفاظ بالعملاء ورضاهم. تلبية اتفاقيات مستوى الخدمة الخاصة بالعملاء المعينين. مساعدة ا المزيد...

Develop and implement a customer experience strategy in alignment with Trevi s goals and objectives.Oversee the entire customer journey identifying pain points and areas for continuous improvement.Collaborate with crossfunctional teams including Product Marketing Technology and Cust المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Content Creation: Work with the Content Specialists to develop and create various types of customer support content, including knowledge base articles, FAQs, troubleshooting guides, tutorials, and other resources that help customers find answers to their questions and solutions to the المزيد...

1. As an Integrator - analyze field force data in a timely and accurate fashion as well as hold responsibility for monitoring data quality. 2. As a Connector - apply proven communication and problem-solving skills to guide and inspire different stakeholders. 3. As a Shaper - lead on t المزيد...

التعاون والتنسيق بين فرق تطوير الأعمال والعمليات لوضع اللمسات الأخيرة على المعاملات المعلقة. العمل بالتعاون مع مختلف الإدارات وأعضاء الفريق لتسهيل العملية. التأكد من أن المعلومات ذات الصلة بعملية تطوير الأعمال متاحة ومشتركة بكفاءة وفعالية داخل الشركة. التأكد من تلبية احتياجات العم المزيد...

You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perfor المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perf المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

مدير - تصميم الأعمال (تجربة العملاء) - استشارات - مصر درجة البكالوريوس أو الماجستير مع أكثر من 10 سنوات من الخبرة العملية في مواجهة العميل والقدرة على حل المشكلات. يفضل أن يكون لديه خبرة في دور استشارات الأعمال في شركة استشارية رائدة، أو تصميم أو تقديم برامج تحويل العملاء في السوق. خب المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig المزيد...

Provider Description Enabled SAP as service provider route is used for session stickiness careerSiteCompanyId is used to send the request to the correct data center JSESSIONID is placed on the visitor's device during the session so the server can identify the visitor Load ba المزيد...

مستشار أول - تصميم الأعمال (تجربة العملاء) - استشارات - مصر درجة البكالوريوس أو الماجستير مع أكثر من 3 سنوات من الخبرة العملية في مواجهة العميل والقدرة على حل المشكلات. يفضل أن يكون لديه خبرة في دور استشارات الأعمال في شركة استشارية رائدة، أو تصميم أو تقديم برامج تحويل العملاء في السو المزيد...

CA Global Headhunters has been retained by the Afreximbank based in Cairo Egypt to recruit for this position. For more information on the Afreximbank please visit their website . Should you meet the minimum requirements and wish to apply for the position please apply directly to CA Gl المزيد...

Work closely with the GCCSO leadership team to identify and prioirtise key initiatives Support the performance framework for GCCSO, through governance and focus on EPD and coaching Lead a number of people initiatives across different sites and markets, through to delivery and clo المزيد...

Use analytics tools to track user behavior, conversion rates, and key performance metrics. Plan and conduct A/B tests to optimize user experience and conversion funnels. Iterate on features & designs based on test results to drive growth. Conducting user interviews, surveys, المزيد...

As a Customer Success Manager you will be responsible for ensuring that our customers achieve their desired outcomes while using LikeCard products or services. This role involves building strong relationships with customers understanding their needs and helping them maximize the val المزيد...